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| Forced Performance began in 1996. Since then Forced Performance has become the “goto” turbo house for Mistu-Garrett Hybrids and hard to find Mitsubishi turbos and turbo parts. We were also MHI’s largest volume distributor of Mitsubishi turbos in North America for 2006. Forced Performance continues to push the envelope with creative ways to fit the proverbial “10 lb of shit in a 5lb sack”. Our commitment to excellence begins with thorough R&D on every custom turbo combination we offer. All Forced Performance turbochargers are built in house by our staff of highly skilled professionals and covered by a 1 year/12,000 mile warranty. All other parts are covered by that specific manufacture. To place an order by phone, please call us at 972-984-1800. |
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| We are available for phone inquires Monday-Friday 9:00AM-6:00PM. Please call 972-984-1800 to speak to a representative. |
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 Shipping Charges |
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Packages being shipped within the State of Texas will be subject to a 7.25% tax. If you have a resale license for the State of Texas to sell parts, a resale card must be on file before the order is placed and tax can not be taken off after the order is placed. Customers are responsible for return shipping of a core if a core is required (i.e. after a turbo is received, the customer must pay to ship the core back).
***We do have a "Will-Call" facility for customers to pick-up their parts. Please call our number listed above to place your order and make arrangements to pick up your order at the front office.
At this time we only offer the UPS for all of our shipping. Orders usually arrive in 1 to 6 days after the package(s) have left our facilities, however it may take up to 10 working days. If an email has been provided, UPS will email the tracking number once it has been produced.
If you need your parts quicker, we offer upgraded UPS shipping. You may select from either 3 Day Air or 2 Day Air via our website. If you wish to place an order for Next Day Air service, you must call to place your order. Next Day Air service will only be shipped to the billing address on the credit card provided.
We do not guarantee any shipping times for ANY deliveries and no refunds will be given on shipping charges.
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| We do not accept COD's! All payment must be made before item is shipped. If you wish to still pay by money order, cashiers check or personal check, this is no problem, but the funds must clear the bank before any items are shipped. |
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| Refused Truck Shipment & Cancelled Orders |
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| Freight charges incurred by Forced Performance Inc. while attempting to deliver merchandise which is refused will be billed to the customer. ALL cancelled orders are subject to a 20% restocking charge. |
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| Backorder Service |
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| It is the goal of Forced Performance Inc. to fill every order within 24 hours of placement. In the case of turbo orders, we do build most of our turbochargers as they are ordered and therefore some lead time to fill your custom turbo order may be required. When the order has been placed in our system, you will be emailed with the estimated build time of your turbocharger order. In the case of online orders, you will be billed for your order when you place it. If you wish to call and place your order over the phone, Forced Performance Inc. will not charge your credit card until your order is ready to ship. |
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| Online Catalog and Accessories Pricing |
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| All prices and availability are subject to change without notice. |
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| Damage In Transit |
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| The carrier is responsible for all items damaged in transit. Please contact our office for damage claim information and keep ALL packaging materials. You will be asked to hold the damaged product for 10 days. Please do not return the package to Forced Performance Inc. If you cannot help us file a claim with UPS by saving packing material and allowing UPS to inspect the damaged goods, there may be no way to help you. |
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| Return Policy |
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Please contact a Sales Rep for a RMA number before sending any package back to Forced Performance Inc. Damaged or missing items must be reported within 24 hours. Please enclose a copy of the RMA Authorization Form and a copy original invoice. We may accept the return provided it is unused, is in resellable condition and returned within 20 days of original invoice. Returned goods are subject to a 20% restocking fee. Do not return merchandise to us COD or Postage Due. If Forced Performance Inc. is in error in shipping we will promptly correct the problem. Refunds will not be authorized on items that have been altered.
When shipping parts back to Forced Performance Inc, use the following address:
Forced Performance Inc.
Attn: Returns
671 New Hope Road West
McKinney, TX 75071
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